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職位描述：
your assignment:
your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
together with your team, you focus on putting the customer first in everything you do within the store shop.
every customer must have a shopping experience that exceeds his or her expectations.
you take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. you follow up and take action accordingly by using proven solutions and good examples. you define your individual contribution and goals for delivering the department plan.
you are passionate about the ikea products in your shop. you create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.
you are proactive in finding opportunities and acting on them to maximise sales through understanding customers and the local market and keeping an eye on competition.
you act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
you and your team actively sales steer to your department’s top-selling products, prioritised products (e.g.overstock/?vertag) and ikea service products in order to maximise sales and long-term profitability.
you execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level.
you actively promote the ikea social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.
requirements:
business-minded.
a passion for selling, reaching your goals and getting the best for ikea customers.
the ikea values accurately reflect your own values.
enjoy working in a fast-paced and future-oriented environment.
you get as much out of helping your team achieve and develop as you do of your own achievements.
basic english communication skill.
職責(zé)描述：
你的工作場所位于商場，每天你都在這里以身作則，為員工提供支持，向他們發(fā)出挑戰(zhàn)并指導(dǎo)他們開展工作。
在進(jìn)行商場內(nèi)的各項(xiàng)事務(wù)時(shí)，你和團(tuán)隊(duì)都把顧客的需求擺在第一位。你們必須為每位顧客打造超越期望的購物體驗(yàn)。
你負(fù)責(zé)確保商場全天整潔如新且?guī)齑娉渥?，并保證四個(gè)展銷基本要點(diǎn)全部滿足要求（產(chǎn)品有標(biāo)價(jià)、整潔干凈、正確組裝且?guī)齑娉渥悖?br>你和銷售部部門經(jīng)理一起負(fù)責(zé)制定及實(shí)施部門目標(biāo)及行動(dòng)計(jì)劃，同時(shí)將這些信息明確傳達(dá)給員工。通過采用有效的解決方案并借鑒優(yōu)秀實(shí)踐，你將跟進(jìn)行動(dòng)計(jì)劃并采取相應(yīng)措施。為完成部門計(jì)劃，你需要明確個(gè)人職責(zé)及目標(biāo)。
你必須熱愛商場內(nèi)的宜家產(chǎn)品。你需要深入了解產(chǎn)品的特點(diǎn)及優(yōu)點(diǎn)，并將這些信息與顧客及團(tuán)隊(duì)分享。
充分了解顧客、本地市場及競爭情況，積極尋找并抓住機(jī)會(huì)，從而最大程度地提升銷量。
能快速把握商機(jī)；調(diào)整產(chǎn)品貨源儲(chǔ)備（包括庫存過剩及缺貨產(chǎn)品），并修改顧客反饋內(nèi)容（10個(gè)最常問到的問題）。
你和團(tuán)隊(duì)積極地引導(dǎo)顧客關(guān)注部門的最暢銷產(chǎn)品、優(yōu)先促銷產(chǎn)品（如庫存過剩及?vertag產(chǎn)品）及宜家服務(wù)產(chǎn)品，從而最大化提升銷量并實(shí)現(xiàn)長期盈利。
你根據(jù)銷售部部門經(jīng)理對(duì)關(guān)鍵績效指標(biāo)的分析結(jié)果，采取相應(yīng)的有效措施。
積極推動(dòng)宜家實(shí)現(xiàn)對(duì)社會(huì)和環(huán)境的承諾，與團(tuán)隊(duì)一起明確你們應(yīng)如何促進(jìn)可持續(xù)發(fā)展。
任職要求：
具有商業(yè)頭腦。
滿懷熱忱，積極銷售，致力于實(shí)現(xiàn)目標(biāo)及為宜家顧客提供滿意的服務(wù)。
宜家價(jià)值觀準(zhǔn)確地反映了你的價(jià)值觀。
喜歡在快節(jié)奏和面向未來的環(huán)境中工作。
協(xié)助團(tuán)隊(duì)發(fā)展與實(shí)現(xiàn)自身發(fā)展給了你同樣多的收獲。
具有成為銷售部部門經(jīng)理的潛力。
能夠非常靈活、迅速、利落地處理工作事項(xiàng)。
能扮演考慮周全的決策者的角色。
必要時(shí)能負(fù)起責(zé)任并合理分配任務(wù)。
是一名優(yōu)秀的溝通者，能以友好、積極的方式與員工和顧客進(jìn)行溝通。
基本的英文溝通能力。